France-based global communications solutions provider Alcatel-Lucent said Wednesday it is enhancing the way mobile operators capture data and extract intelligence from their networks.
“By tapping into this valuable mobile broadband data, the company’s Motive Big Network Analytics solution enables service providers to optimally roll out networks and services faster, get closer to customers and be first to take advantage of new opportunities,” the firm said in a statement sent to PANA here.
According to it, mobile service providers understand that network analytics touch all parts of their organisations and can be invaluable in business decision-making.
However, today’s “Big Data” is focused on capturing information in huge IT database systems that are expensive to deploy and difficult to integrate within the network.
Alcatel-Lucent said it had launched the Motive Big Network Analytics solution, the newest addition to its Ultra-Broadband portfolio, to help operators.
“The solution will allow them to better use their greatest asset – the network – and unlock not just data, but the intelligence to help them make future decisions,” the firm explained.
Karl Whitelock, Director Global OSS/ BSS Strategy, Stratecast | Frost & Sullivan, said: “Big data analytics, applied to the communications industry, offers significant business challenge.
“Traditional intelligence processes, which usually involve weeks of analysis, may be acceptable for certain functions but not to gain short order insight as to which value-based service offers can improve the customer experience.
“That takes real-time focus on a variety of data sources, especially those from the network, to deliver the right insight at the right time. Alcatel-Lucent is one company that is well positioned to deliver the intelligence that operators require in order to provide reliable services, add new revenue streams, and increase customer value.”
With ultra-broadband networks growing increasingly complex and virtualised to meet the always connected demands of customers, operators need to understand the impact of network changes.
This might include introducing advanced services such as Voice-over LTE (VoLTE), addressing requests to access cloud applications and data, altering network congestion patterns, or optimising video delivery.