LiveIt, the business process outsourcing (BPO) arm of the Ayala conglomerate has finalized its acquisition of a Tunisian outsourcing firm.
The new company allows LiveIt to establish greater presence in the European market, the company said in a statement.
“This acquisition provides Stream with an enhanced presence in the European market and additional expertise in chat and email service offerings,” Stream chair and CEO Kathy Marinello said in a press statement.
N2SP provides a range of services primarily through chat and e-mail capabilities, including hotline maintenance and technical support, customer service and back office activities.
Stream is a leading customer relationship management BPO company with over 39,000 employees supporting 35 languages across 56 service centers in 23 countries. It provides sales, customer care, and technical support services to Fortune 1000 companies.
The terms of the deal were not disclosed.